Privacy Policy
Effective Date: JULY 2025
1. Introduction
DGX Rush (“we,” “us,” “our”) is a SaaS provider of CRM, Email, Phone, SMS, and Social Media marketing software services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.
2. Information We Collect
We Collect:
Contact & account information you provide (name, email, phone, company).
Usage & technical data when you use our platform (e.g. IP address, device, logs, features used).
Client Data (customer interactions managed via our CRM, messaging, marketing).
3. How We Use Information
We use personal and technical information to:
Operate and improve our platform.
Provide support and administrative communications.
Send messages you’ve opted into (e.g. SMS/email alerts).
Analyze trends and usage (aggregated/anonymized).
4. Opt‑In & Messaging Consent
Consent required: Users must explicitly agree via a selectable checkbox before receiving SMS or email messages. The opt‑in must include:
A description of the messages to be sent (e.g. marketing, appointment reminders).
Organization representation (DGX Rush or your company).
Fee disclosure: “Message and data rates may apply.”
Frequency disclosure: e.g. “2 messages per month” or “Message frequency varies.”
Help information: “Text HELP or email [email address] for assistance.”
Instructions to opt out: “Reply STOP to unsubscribe.”
Checkboxes must be separate from mandatory terms acceptance and must not be pre‑selected
Mobile Opt‑In Data: We expressly state that no mobile opt‑in data is shared with third‑party marketing/affiliate networks. Subcontractors may access opt‑in data only for support services. Other use categories are excluded
5. Sharing & Disclosure
We do not sell or share phone numbers, SMS opt‑in data, or other lead contact information for marketing or promotional purposes.
We may share data with subcontractors and service providers only to support platform operations or support (e.g. hosting, customer service).
We may disclose information to comply with legal obligations, enforce policies, or protect legitimate rights.
6. Opt‑Out & Help
At any time, you may opt‑out from receiving messages by replying STOP, and we will cease further messaging.
For support or assistance, reply HELP or contact us at:
Email: [email protected]
Phone: +1 (423) 888-9212
7. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. We securely delete or anonymize data when no longer needed.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your personal data. To exercise these rights, contact us at [email protected].
9. Security
DGX Rush implements appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
10. Changes to This Policy
We may update this Privacy Policy occasionally. When changes occur, we will revise the "Effective Date" and, where appropriate, notify you via the platform or email.
11. Contact Us
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